How car leasing works

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Who are Dynamic Vehicle Solutions?

Established for over 10 years, Dynamic Vehicle Solutions has grown to become one of the UK's leading Vehicle Leasing Brokers whilst still retaining the personal touch and levels of individual contact that's so important to keep our customers truly satisfied.

Our senior managers have all worked at director-level within several UK vehicle manufacturers during their careers and over the course of the past 10 years we have built an enviable reputation for finding the right vehicle finance solution for both business and individual clients through our commitment to total customer satisfaction.

We are proud to be an approved introducer of business for Network Vehicles, a trading arm of Leaseplan UK. Network Vehicles has a current UK fleet size of nearly 140,000 vehicles whilst Leaseplan is active in 30 countries around the world and employs more than 6,000 dedicated people.

In addition we have access to over 15 other sources of vehicle finance which means that, in conjunction with our long-term relationships with all the UK Vehicle Manufacturers and several nationwide dealer groups, you can be confident of accessing some of the best available rates in the market for your new vehicle.

Once you have decided on your vehicle preference, we source the vehicle to your exact specification from our extensive list of approved UK main dealers. We handle all the time consuming work for you; locating the vehicle, negotiating the deal, purchasing, registration and delivery. All new vehicles are delivered to your choice of location throughout the UK.

As Licensed Credit Brokers we explain your different finance options clearly and knowledgeably and manage the whole process for you whether buying privately or through your company. We are one of a select group of leasing brokers in the UK who can offer the complete suite of personal finance products as well so call us today to discuss your options.

Further Information

If you enquire with us about supply of a new vehicle we will introduce you to one of our carefully selected panel of lenders and we will not refer you outside of this panel. You will not pay us a fee for our services but we may receive payment from one of our lenders if you decide to enter into an agreement with them.

We are licenced as a Credit Broker under the Consumer Credit Act 1974 by the Financial Conduct Authority and our Interim Permission Reference Number is 664117.

We are a Leasing Broker Member of the British Vehicle Rental and Leasing Association.

It is the aim of Dynamic Vehicle Solutions to provide a very high standard of service to every customer. It is important to us that all complaints are resolved as quickly as possible and to the complete satisfaction of all our customers. If you have a complaint against us, please contact our Client Services Director using the contact details on the website and we will forward you a copy of our complaints handling procedure. In the event that we are unable to resolve your complaint to your satisfaction, you may be able to refer your complaint to the Financial Ombudsman Service. Please ask us for details. .

How up to date is our website?

Our website is checked and updated on daily basis as prices are constantly being updated. However whilst we strive to ensure mistakes are kept to a minimum, mistakes will always occur. If you see a price on our website that's too good to be true - it usually is. We have a lo-call telephone number for which you only pay local rates irrespective of where you are calling from in the country - so if a price jumps out at you pick up the phone and give us a call so we can talk you through the specifics of the deal.

How is the lease price calculated?

Lease prices are subject to change and are primarily calculated based on the cost of the car at the time an order is placed and its anticipated resale value at the end of the agreement taking in to account the mileage and length of contract also being chosen.

Do I need to be VAT registered?

No. Whilst there are advantages to being VAT registered this will not preclude you from accessing the deals shown on our website

Do you only deal with business customers?

No, far from it. More and more of our business is being written on personal contracts as customers take cash allowances from their companies and source their own vehicle to avoid punitive company car tax charges

How competitive is Dynamic Vehicle Solutions pricing?

We will never be the cheapest on every single vehicle. However we know we provide the most consistently competitive pricing across the whole of the UK leasing market so we sleep soundly in our beds at night knowing we are getting our customers honest and realistic deals.

In light of the volumes of vehicles we supply each year we have our own dedicated purchasing terms with all the major vehicle manufacturers. In addition we are approved introducers of 9 of the UK 's largest leasing suppliers.

This combination means we can search the market, in the same way that an insurance broker does, to secure our customers the best finance deals in conjunction with market leading purchasing rates giving our customers the reassurance that they are receiving some of the most competitive leasing rates in the market.

Why not go to one of the major dealer groups?

We are often able to be more competitive than the major dealer groups because we have negotiated special terms directly with the manufacturer. We then shop around many different funders in order to find the most competitive prices for our customers. Our prices are always competitive and it is rare for us to be beaten on price.

Why not go straight to the funder?

The discounts we negotiate with manufacturers are often superior to those given to the finance companies, allowing us to be more competitive. Plus, we search across all our different funders in order to get the most competitive rental. This means we can tailor all quotations to your individual requirements and guarantee a competitive rental.

How long does it take until I have my new car?

The time between placing your order and receiving your new car will depend on lead time from the car manufacturer. Our customer care team will provide you with an exact delivery date as soon as possible.

Where do I collect my car from?

You don't. We deliver all our cars to a location convenient to our customer. Whilst we strive to deliver cars on vehicle transporters, this is not always possible so your new vehicle may arrive with up to 150 miles on the clock. This does not affect your allowable mileage within your contract as it won't start until you sign for your vehicle. Therefore if you are on a 30,000 mile contract and your vehicle arrives with 150 miles on the clock then your allowable mileage will be 30,150.

Do I have to arrange insurance before the car arrives?

Yes, you are required to arrange the insurance of your new car as part of the terms and conditions of the agreement. This must be in place before our delivery driver hands over the keys of your new car.

Does my car come with a warranty?

Yes, all Dynamic Vehicle Solutions lease cars are supplied via UK mainland dealers so come with the full manufacturer's warranty. The length of the warranty varies depending on the manufacturer so please check with our advisors if you need further detail.

What is included with a servicing and maintenance package?

The package includes all routine servicing and replacement tyres (not including punctures) for the duration of the agreement. Breakdown cover can be added to your contract although some some breakdown cover is usually included in the first year of the manufacturer's warranty. Please speak to one of our advisors for further information

What if I choose not to take the servicing and maintenance package?

If you opt for a non-maintained agreement all the service and maintenance costs will need to be covered by you. Additionally if you require breakdown cover beyond the cover provided through the manufacturer's warranty you would need to source this separately.

What if I exceed the agreed mileage on my contract?

This is not a problem. When your lease car is collected at the end of the contract the mileage will be noted by our collection agent on the collection report. If the mileage driven exceeds that stated in your contract then an excess mileage charge will be applied. A pence per mile charge will be made clear to you when taking out the lease deal and will be explict within your lease agreement. If during the course of your agreement you wish to increase or even reduce your mileage simply get in contact as these changes can be easily made and your monthly payments altered accordingly (providing you have at least 6 months of your lease left to run)

We remain in contact with throughout the life of your contract with regular mileage reminders as to where you should be in relation to the terms of your contract. If your mileage differs significantly this will prompt us to consider a contract re-schedule to ensure it is the most cost-effective for you the customer.

What if I want to hand the vehicle back early?

All lease contracts state that an early termination fee is payable if the vehicle is handed back early. This is based on the market value of the vehicle when you want to end the contract and the number of months left for the contract to run. We can obtain a costing for you if required. There are however, some finance products that let you settle the finance early if you so wish. If you think this is a likely requirement talk to one of our sales team who can advise you of the best finance product for your needs

What are your return conditions?

The anticipated resale value of the vehicle at the end of the agreeement assumes the car will be maintained in accordance with manufacturer's guidelines throughout the agreement and subsequently returned in good condition. When the vehicle is collected the collection agent will make an assessment of the vehicle's condition; a copy of the report will be given to you before the agent leaves with the car. Dynamic Vehicle Solutions are members of the British Vehicle Rental and Leasing Association (BVRLA) and adhere to their fair wear and tear guidelines on vehicle returns. For further details on fair wear and tear standards please contact one of our advisors.

What advice can you give me about the cars?

Dynamic Vehicle Solutions advisors are very knowledgeable about cars and will be able to provide you with a lot of information over the phone. You will also notice our site contains press reaction to each car to help you make a balanced and considered choice on your next car.

Can I source my company cars through you?

Approximately 60% of Dynamic Vehicle Solutions business is in supplying company vehicle fleets. The remaining 40% comes from private indivuduals using either their own funds or who are taking advantage of car allowances from their employers.

Can you source a car I want but that's not listed on your site?

Dynamic Vehicle Solutions aim to have a broad selection of vehicles advertised on our website but with over 20,000 makes models and variants on sale in the UK at any one time its simply not possible to cover every vehicle available. Please contact one of our advisors if you can't find the car you are looking for and we will endeavour to help you find it.